{"id":2886,"date":"2025-09-26T09:42:46","date_gmt":"2025-09-26T09:42:46","guid":{"rendered":"https:\/\/lfwebdesign.com\/?page_id=2886"},"modified":"2025-09-29T03:20:14","modified_gmt":"2025-09-29T03:20:14","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/lfwebdesign.com\/ms\/refund-policy\/","title":{"rendered":"Polisi Pemulangan Bayaran (Refund Policy)"},"content":{"rendered":"<p>Di <strong>LAM FOONG MANAGEMENT SDN BHD<\/strong>, kepuasan pelanggan adalah sangat penting bagi kami. Walaupun kami berusaha memastikan semua produk dan perkhidmatan memenuhi jangkaan anda, kami mengakui bahawa mungkin terdapat keadaan di mana pemulangan bayaran diminta.<\/p>\n\n\n\n<p>Polisi Pemulangan Bayaran ini menerangkan syarat-syarat di mana bayaran balik boleh diberikan. Dengan membuat pembelian bersama kami, anda bersetuju dengan terma-terma yang dinyatakan di bawah.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">1. Kelayakan untuk Pemulangan Bayaran<\/h4>\n\n\n\n<p>Bayaran balik hanya boleh dibuat dalam keadaan berikut:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produk yang diterima rosak atau cacat ketika sampai.<\/li>\n\n\n\n<li>Produk yang dihantar adalah salah dan tidak sepadan dengan pesanan anda.<\/li>\n\n\n\n<li>Perkhidmatan yang dibeli tidak dihantar seperti yang dipersetujui.<\/li>\n<\/ul>\n\n\n\n<p>Bayaran balik tidak boleh dibuat untuk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Perubahan fikiran selepas pembelian.<\/li>\n\n\n\n<li>Pembatalan selepas pesanan diproses atau dihantar.<\/li>\n\n\n\n<li>Produk yang telah digunakan, diubahsuai, atau rosak oleh pelanggan.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">2. Proses Permintaan Bayaran Balik<\/h4>\n\n\n\n<p>Untuk memohon bayaran balik, pelanggan mesti:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Memaklumkan khidmat pelanggan dalam masa 2 hari bekerja selepas menerima produk.<\/li>\n\n\n\n<li>Memberikan bukti pembelian (nombor pesanan, resit, atau invois).<\/li>\n\n\n\n<li>Menyediakan bukti sokongan (seperti gambar produk rosak, cacat, atau item yang salah).<\/li>\n<\/ol>\n\n\n\n<p>Permintaan yang dibuat selepas tempoh yang dinyatakan mungkin tidak layak untuk bayaran balik.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">3. Kaedah Bayaran Balik<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bayaran balik yang diluluskan akan diproses menggunakan kaedah pembayaran asal (contohnya kad kredit\/debit, perbankan dalam talian, e-dompet).<\/li>\n\n\n\n<li>Tempoh pemprosesan bayaran balik mungkin mengambil masa sehingga 14 hari bekerja, bergantung pada bank atau penyedia pembayaran anda.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">4. Pilihan Penggantian<\/h4>\n\n\n\n<p>Bagi produk yang rosak, cacat, atau salah, pelanggan boleh memilih:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Item gantian dengan produk yang sama, atau<\/li>\n\n\n\n<li>Bayaran balik ke kaedah pembayaran asal.<\/li>\n<\/ul>\n\n\n\n<p>Penggantian hanya akan diproses selepas produk yang dipulangkan diterima dan diperiksa oleh pihak kami.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">5. Perkhidmatan yang Tidak Layak untuk Bayaran Balik<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pesanan khas, produk digital, atau perkhidmatan yang diperibadikan adalah tidak layak untuk bayaran balik.<\/li>\n\n\n\n<li>Sebarang yuran penghantaran, pengendalian, atau caj transaksi tidak boleh dipulangkan kecuali jika dikehendaki oleh undang-undang.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">6. Maklumat Perhubungan<\/h4>\n\n\n\n<p>Untuk permintaan bayaran balik atau pertanyaan, sila hubungi pasukan khidmat pelanggan kami:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong><a>support@lfwebdesign.com<\/a><\/strong><br>\ud83c\udf10 <strong><a href=\"https:\/\/lfwebdesign.com\/ms\/\">www.lfwebdesign.com<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>At LAM FOONG MANAGEMENT SDN BHD, customer satisfaction is important to us. While we strive to ensure that all products and services meet your expectations, we recognize that there may be circumstances where a refund may be requested. This Refund Policy outlines the conditions under which refunds may be granted. By making a purchase with [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2886","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lfwebdesign.com\/ms\/wp-json\/wp\/v2\/pages\/2886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lfwebdesign.com\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lfwebdesign.com\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lfwebdesign.com\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lfwebdesign.com\/ms\/wp-json\/wp\/v2\/comments?post=2886"}],"version-history":[{"count":3,"href":"https:\/\/lfwebdesign.com\/ms\/wp-json\/wp\/v2\/pages\/2886\/revisions"}],"predecessor-version":[{"id":2902,"href":"https:\/\/lfwebdesign.com\/ms\/wp-json\/wp\/v2\/pages\/2886\/revisions\/2902"}],"wp:attachment":[{"href":"https:\/\/lfwebdesign.com\/ms\/wp-json\/wp\/v2\/media?parent=2886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}